The road to work runs from Roskilde Municipality to Copenhagen Marriott.
In autumn 2016, BC Hospitality Group launched a Job Academy Programme for newly arrived refugees in partnership with Roskilde municipality. The programme offers refugees three-month internships alongside classes in Danish language, culture and labour market conditions. Moreover, we seek to provide upskilling opportunities whenever possible, for example by offering hygiene courses.
Just three months into the programme, 12 out of 29 participants have found employment as members of the cleaning team at the five-star Copenhagen Marriott. One of several challenges involved with the programme has been that the hotel's primary working language is English, while the English skills of many of the refugees are limited to non-existent. They have therefore, in addition to undergoing courses in service & hosting, cleaning/chemicals and ergonomics, had to acquire the necessary ‘hotel English’ skills in record time.
The purpose of the programme is, first and foremost, to provide a marginalised group of individuals with a fair chance of gaining a foothold on the Danish labour market. As a business, however, we believe that the project is hugely valuable. Diversity in the workplace is a major advantage in our service organisation, and the interaction between the new interns and our permanent employees, who are responsible for delivering their training, has already generated valuable insights and new perspectives on both working life and day-to-day life.